Rachel Thornton

My physiotherapy journey began as a patient, when I sprained my ankle at 8 years of age. I understand the courage it takes to put your body, your wellbeing into someone else's hands. Don't ever hesitate to ask a question or state how a treatment or exercise makes you feel. You are our best resource as we tackle your recovery together.

What To Expect

When you attend WellSpring Physiotherapy online or in person you will receive my full attention for the duration of your appointment. If you have filled out your initial questionnaire online there will just be a few more questions to answer before the physical assessment gets underway. Don't worry if you haven't had time to answer all the pre-appointment questions. I allow a generous amount of time for your first appointment so that the assessment is thorough and so that treatment and re-education can begin immediately.


Before long we will have a working diagnosis and an understanding of the cause/s of your issue. I will begin treatment, then teach you how to continue to reduce your pain and refer you for further tests if necessary. If you wish, your GP will be informed of your visit and treatment plan. You will also have an exercise prescription so that you can begin to manage and treat your injury yourself between visits. You can even download a free app onto your phone and take your exercises with you everywhere you go! It is essential that you do your exercises regularly to get the maximum benefit. 


How To Prepare For Your Appointment

Before you come do take the time to fill out the online questionnaire if you can. Dress in comfortable, loose clothing without buckles or zips if possible, or bring something to change into. Bring with you any Doctor's referrals, reports, and the results of scans or X-rays. These will be copied and returned to you. If possible, bring two clean bath towels to use for draping and support during treatment. This will reduce our water consumption.

Of course, if you have any cold or flu-like symptoms or have been in close contact with a confirmed case of Covid-19 you must not attend your appointment in person. In this scenario there will be no charge for a late cancellation, and if you are well enough you will be offered a Telehealth appointment instead.

If you are attending an online or Telehealth appointment, please click on the link to enter the virtual waiting room a few minutes before your appointment time. Where possible have a smartphone handy so that we can switch the call over and you can point the camera directly at your area of concern. 

Please note, the treatment table at our Peel St Clinic is rated to 150 kilograms maximum. Bariatric clients exceeding this limit can be prescribed exercises in preference to hands-on treatment, and may be asked to move on and off the floor if they are willing and able to do so independently.

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